Alabama Department of Public Health establishes statewide hotline and direct e-mail for COVID-19 information

FOR IMMEDIATE RELEASE

CONTACT: Karen Landers
(256) 383-1231

The Alabama Department of Public Health (ADPH) has activated a statewide informational hotline and a general information e-mail address to field questions from the public about the novel coronavirus COVID-19.

The addition of a hotline for general questions will give the public the ability to speak with someone who can direct them to information that will lead to better informed decisions to protect their health.

The toll-free hotline and e-mail address are as follows:

  • COVID-19 General Information - 800-270-7268
    Telephone calls are answered from 7 a.m. until 9 p.m. daily.
  • The COVID-19 General Information Email address - covid19info@adph.state.al.us

In addition, a toll-free phone line provides information about available testing sites and hours of operation. This phone number is 888-264-2256. Callers will be asked for their zip code to help locate the site nearest them.

The ADPH website at alabamapublichealth.gov also offers a wealth of information and guidance about COVID-19 recommendations. Frequently asked questions are answered at alabamapublichealth.gov/infectiousdiseases/cov-faq.html.

We encourage the public to visit the website.


County health departments throughout Alabama provide a wide range of confidential and professional services. Contact your local county health department for additional information.

Mission: To promote, protect, and improve Alabama’s health

Vision: Healthy People. Healthy Communities. Healthy Alabama.

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03/23/2020


ALABAMA DEPARTMENT OF PUBLIC HEALTH
RSA Tower 201 Monroe Street, Suite 910, Montgomery, AL 36104
Phone: (334) 206-5300 | Fax: (334) 206-5520