PHALCON Training

The purpose of the PHALCON Training pages is to provide comprehensive video training for both new and current users of the Public Health of Alabama County Operations Network (PHALCON). The training outline is shown below, with currently available videos appearing as links. Videos that are Coming Soon will be posted as they become available.

You will need Windows Media Player to view these files.

PHALCON Online Training - Video Series

Overview of PHALCON System

An overview of the PHALCON System.

Windows Overview

An overview of the Windows XP operating system.

PHALCON Overview


  • This series of videos demonstrates searching for a patient, adding a patient, maintaining a patient, deleting a patient, patient subtasks, financial information, source of care information, proxy list, referral information, immunization follow-up information, immunization history, additional tab pages for patient, enrollment, notes, and the maternity care tab

Provider Setup

  • This video gives an overview of providers and a provider setup. Adding a provider, deleting a provider, creating a provider schedule, and adding a schedule for a provider are also demonstrated.

Appointments (10 Videos)

This series of videos demonstrates all aspects of the PHALCON appointment system.

Encounters (Videos Coming Soon)

A series of videos that demonstrate adding a visit or a service area, finding a service, appointments/visit summary, services performed tab, lab results, general encounter, and service area encounters.

Reports (Videos Coming Soon)

A series of videos that provide an overview of reports. Reports that pertain to Family Health (FH) and Disease Control (DC) are included.

Page last updated: April 28, 2017