Alabama Department of Public Health to reduce operating hours for statewide COVID-19 hotline

FOR IMMEDIATE RELEASE

CONTACT: Karen Landers, M.D.
(256) 383-1231

Based on a reduction in telephone call volume after hours, the Alabama Department of Public Health (ADPH) has shortened the operating hours of its statewide informational hotline for general COVID-19 questions. Effective June 15, the toll-free line will be available from 8 a.m. until 6 p.m., seven days a week. If the need presents itself, hours can be readjusted quickly.

The hotline allows the public the ability to speak with someone who can provide information or direct them to a contact who can assist them. A general information email option is also available during these hours.

The toll-free hotline number and e-mail address are as follows:

In addition, a toll-free phone line will continue to provide information about available testing sites and hours of operation statewide. This phone number is 888-264-2256. Callers are asked for their zip code to help locate the site nearest them.

The ADPH website at alabamapublichealth.gov also offers information and guidance about COVID-19 recommendations. Frequently asked questions are answered at alabamapublichealth.gov/covid19/faq.html.


County health departments throughout Alabama provide a wide range of confidential and professional services. Contact your local county health department for additional information.

Mission: To promote, protect, and improve Alabama’s health

Vision: Healthy People. Healthy Communities. Healthy Alabama.

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06/08/2020


ALABAMA DEPARTMENT OF PUBLIC HEALTH
RSA Tower 201 Monroe Street, Suite 910, Montgomery, AL 36104
Phone: (334) 206-5300 | Fax: (334) 206-5520