ADPH to reduce operating hours for statewide COVID-19 hotline

FOR IMMEDIATE RELEASE

CONTACT: Karen Landers, M.D.
(256) 383-1231

Based on a reduction in telephone call volume after hours, the Alabama Department of Public Health (ADPH) has shortened the operating hours of its statewide informational hotline for general COVID-19 questions. Effective June 15, the toll-free line will be available from 8 a.m. until 6 p.m., seven days a week. If the need presents itself, hours can be readjusted quickly.

The hotline allows the public the ability to speak with someone who can provide information or direct them to a contact who can assist them. A general information email option is also available during these hours.

The toll-free hotline number and e-mail address are as follows:

  • COVID-19 General Information - 800-270-7268
  • The COVID-19 General Information Email address - [email protected]

In addition, a toll-free phone line will continue to provide information about available testing sites and hours of operation statewide. This phone number is 888-264-2256. Callers are asked for their zip code to help locate the site nearest them.

The ADPH website at alabamapublichealth.gov (web page is no longer available) also offers information and guidance about COVID-19 recommendations.

 

County health departments throughout Alabama provide a wide range of confidential and professional services. Contact your local county health department for additional information.

Mission: To promote, protect, and improve Alabama’s health

Vision: Healthy People. Healthy Communities. Healthy Alabama.

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06/08/2020