General COVID-19 hotline will provide COVID-19 testing site information effective September 11

FOR IMMEDIATE RELEASE

CONTACT: Karen Landers, M.D.
(256) 383-1231

Based on a reduction in telephone call volume, the Alabama Department of Public Health (ADPH) has discontinued the COVID-19 24/7 Hotline for testing site information. Effective September 11, information about available testing sites and hours of operation statewide will now be available on the general COVID-19 hotline. The toll-free line is open from 8 a.m. until 6 p.m., seven days a week. If the need presents itself, hours can be adjusted quickly.

The hotline allows the public to speak with someone who can provide information or direct them to a contact who can assist them. A general information e-mail option is also available during these hours.

The toll-free hotline and e-mail address are as follows:

  • COVID-19 General Information - 800-270-7268
  • Telephone calls are answered from 8 a.m. until 6 p.m. seven days a week.
  • The COVID-19 General Information E-mail address is [email protected].

Testing site information can also be found on the COVID-19 Data and Surveillance Dashboard located on the ADPH website at alabamapublichealth.gov.

 

County health departments throughout Alabama provide a wide range of confidential and professional services. Contact your local county health department for additional information.

Mission: To promote, protect, and improve Alabama’s health

Vision: Healthy People. Healthy Communities. Healthy Alabama.

- 30 -

09/11/2020