On June 22, 2021, WSFA 12 News, the department, and the Medical Association of the State of Alabama came together to answer questions from the public about COVID-19 through a phone bank. Local doctors including State Health Officer Dr. Scott Harris and Chief Medical Officer Dr. Mary McIntyre answered the phones and fielded questions about COVID-19 and the vaccines. The event helped allay concerns about vaccine safety from several callers. Special clinics at the Montgomery County Health Department followed on the next day.