Frequently Asked Questions

This page provides answers to your most-asked questions about the COVID-19 pandemic in Alabama. For more COVID-19 FAQ, visit the Centers for Disease Control and Prevention's Frequently Asked Questions.

For frequently asked questions about the COVID-19 Vaccine, visit our Vaccine FAQ page. For frequently asked questions and to check your symptoms, visit COVID-19 Information Hub at


Q: How do I find a testing site for testing of COVID-19?

A: Our COVID-19 Data and Surveillance Dashboard and COVID-19 Table provides a list of specimen collection sites. These facilities have reported to the Alabama Department of Public Health (ADPH) that they are collecting specimens for COVID-19. This lists and dashboard map may not reflect all collection sites in Alabama. Call the testing site for additional information before visiting.

Q: How often and where are you updating the public on case counts and deaths?

A: For cases, deaths, and total tested by county of residence, visit our COVID-19 Table or our COVID-19 Data and Surveillance Dashboard. The dashboard updates daily and provides number of daily hospitalizations, demographics on cases and deaths, among other data.

Q: Is it safe to go to a shelter during a weather threat?

A: Decisions made to open shelters are made at the local and county level due to weather threats. The shelter and persons can take as many precautions within the shelter as possible to enhance social distancing and promote respiratory hygiene. At this time, ADPH is recommending that citizens' first priority should be to protect themselves from a potential tornado. If a warning is issued in your area, you are more likely to be affected by the tornado than the virus. Thus, people should heed tornado warnings and take appropriate shelter.

Q: Does ADPH have a contact tracing or exposure notification app available to the public?

A: The Alabama Department of Public Health (ADPH), in cooperation with the University of Alabama at Birmingham and MotionMobs, using technology from a collaboration between Apple and Google, developed an exposure notification app called GuideSafe™. The GuideSafe™ Exposure Notification App allows you to anonymously share a positive COVID-19 test result – and be anonymously notified of possible previous close contact with someone who later reports a positive COVID-19 test result – without sharing anyone’s identity. The app protects your privacy while giving you the power to protect the health of yourself, your family, and your community. Learn more at



If you have further questions once you have reviewed the questions and answers on this page, please call 1-800-270-7268 or email Telephone calls are answered from 8 a.m. to 5 p.m., Monday through Friday, excluding holidays. Interpreters are available.

Page last updated: August 27, 2021