Contact ALL Kids Customer Service to:
- Change your address or phone number
- Change your name or the name of your child
- Request an application by mail - You may also request to have a application mailed to you through email. To assist us in responding to your request we need the following information: Your Name and Your Mailing Address.
If you have specific questions regarding your application, please give us a call at 1-888-373-KIDS(5437). Due to privacy and security issues we are not able to email families at this time regarding specific questions or issues related to your application.
You can review our Question and Answer page for general information regarding ALL Kids eligibility, enrollment and premium billing information.
Please Note: You can also Apply Now online. The online application is fast and easy.
Toll-free: 1-888-373-Kids (5437)
Fax: (334) 206-3783
Mail: ALL Kids
P.O. Box 304839
Administration and Outreach
Admin. Fax: (334) 206-3784
Outreach Fax: (334) 206-6433
P.O. Box 303017
Blue Cross and Blue Shield of Alabama
Call Blue Cross and Blue Shield for health and dental benefit information, to order insurance card(s) or questions about claims payment toll-free at 1-800-760-6851. You can also visit BCBSAL.
ALL Kids dedicated mental health/substance abuse services phone number is available 24-hours a day, seven days a week. Parents and providers can call to find out more information about network providers or to speak with a mental health professional toll-free at 1-877-297-0089.
Email ALL Kids
Thank you for your inquiry to the Alabama Department of Public Health (ADPH). For your security, please do not include personal identification and/or financial information (such as social security numbers, names and addresses of minors, bank account, and/or credit card numbers).
We make every effort to respond to all inquiries in a timely manner, however, if you need immediate assistance, please call 1-800-252-1818 during regular business hours (Monday through Friday, 8 a.m. - 5 p.m.), excluding state holidays. We look forward to assisting you. To report a public health emergency after normal business hours, weekends or holidays, contact the ADPH Center for Emergency Preparedness (CEP) at 1-866-264-4073.
Page last updated: February 4, 2019