Conference Schedule
Upcoming Webcasts
ALPHTN broadcasts live webcasts and satellite conferences for health professionals in Alabama and across the country. Please register to participate in these free programs.
Navigating Challenging Conversations During Patient Encounters
Tuesday, November 17, 2026 / 10:00 – 11:00 am Central Time
Many providers may find it difficult to interact with patients when discussing uncomfortable subjects or when patients are experiencing a heightened state of response. The Navigating Challenging Conversations during Patient Encounters program will explore how emotions impact behavior, both physiologically and psychologically. The presenter will explore the possible outcomes of adverse behavior and provide participants with tips for preparing for challenging conversations, indicators of conversation escalation, and strategies for using de-escalation as a prevention technique.
Page last updated: October 28, 2026
