Font Size:

Crisis Communication Training 2012

Crisis Communication: Understanding and Communicating with an Evolving Audience

The Alabama Department of Public Health would like to thank the Alabama Department of Mental Health and the Alabama Department of Rehabilitation Services for their assistance with this training.

April 2012

For response agencies, communicating with at-risk populations during an emergency, including those living with hearing, visual, and mental issues, as well as those who are non-English speaking can be challenging and sometimes unsuccessful. Program faculty will discuss effective ways to communicate with at-risk individuals. They will also discuss new media that can help responders' messages have a broader and more sustaining reach.

Return to Featured Projects Menu

Do You Really Know Your Audience? Defining At-Risk Populations (36 minutes)
	Elana Parker Merriweather, MEd, MLAP Health Equity Programs Manager Office of Minority Health Office of Women's Health Alabama Department of Public Health
Resources	Handouts (8 pages)
Choose Player	Real Player Windows Media Player

What Are Your Biases? Self-Assessment and Effective Communication (59 minutes)
	Stephan Mambazo, MSW, LGSW, CGRS Emergency Preparedness Social Work Coordinator Social Work Division Alabama Department of Public Health
Resources	Handouts (7 pages) Bigot Quiz Handout (2 pages) Mr. Wendal Song Lyrics Handout (1 page)
Choose Player	Real Player Windows Media Player

Emergency Preparedness is Everyone's Business (1 hour, 7 minutes)
	Evon Black State Coordinator of Technology Services for Deaf Services Alabama Department of Rehabilitation Services
Resources	Handouts (12 pages)
Choose Player	Real Player Windows Media Player

Communication Issues for People with Intellectual/Developmental Disabilities (40 minutes)
	Susan Ford, PhD, BCBA-D Director of Psychological and Behavioral Services Division of Developmental Disabilities Alabama Department of Mental Health
Resources	Handouts (8 pages)
Choose Player	Real Player Windows Media Player

Breaking the Language Barrier (31 minutes)
	Julia Sosa, MS, RD Assistant Director Office of Minority Health Alabama Department of Public Health
Resources	Handouts (3 pages)
Choose Player	Real Player Windows Media Player

Are You Ready? Emergency Planning for People with Access and Functional Needs (30 minutes)
	Graham Sisson Executive Director State of Alabama Governor's Office on Disability Alabama ADA Coordinator
Resources	Handouts (6 pages)
Choose Player	Real Player Windows Media Player

Social Media: The Changing Face of Communication (47 minutes)
	Jennifer Pratt Sumner, BA, MSM Acting Director Digital Media Branch Alabama Department of Public Health Takenya Taylor Director Risk Communications Alabama Department of Public Health
Resources	Handouts (12 pages)
Choose Player	Real Player Windows Media Player