Enrolled Women

As soon as you become enrolled in ALL Babies, choose a doctor and dentist. Call them to make yourself an appointment for a maternity visit. Don't put this off! These visits will provide necessary care for the duration of the pregnancy.

When you need medical and dental care, you must use a Blue Cross and Blue Shield of Alabama (BCBSAL) Preferred Provider Organization (PPO) provider. The PPO network is a group of doctors, dentists, pharmacies, hospitals and outpatient facilities enrolled as BCBSAL providers to offer services to ALL Babies enrollees at special, prearranged rates. There is no deductible when you use a PPO provider. Some services may require a small copay.

You can choose any doctor who is enrolled as a BCBSAL PPO provider. To find a preferred provider in Alabama, you can look in the Preferred Provider Directory, call the Blue Cross and Blue Shield of Alabama dedicated Customer Service number, 1-800-760-6851, or visit Blue Cross and Blue Shield of Alabama.

Copays

A copay is a small fee you may have to pay up front when you visit a provider. If you are in the Low Fee group or the Fee group, some services may require a copay. Your copays are determined by the ALL Babies fee group you are in. There are no copays for preventive services such as regular check-ups, immunizations, and dental cleanings.

Questions About Your Coverage

Upon enrollment, you will receive a welcome packet from ALL Babies and BCBSAL. The welcome packet includes a benefits booklet that explains ALL Babies benefits and services.

You can call our toll-free numbers if you have any questions about:

• Your health care coverage: Call 1-800-760-6851, BCBSAL dedicated customer service number.
• Your mental health or substance abuse services: Call 1-877-297-0089, 24 hours a day, 7 days a week.

The Privacy Notice gives you information related to your private health information.