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Enrolled Women

As soon as you are enrolled in ALL Babies, choose a doctor and dentist. Call them to make yourself an appointment for a maternity visit. Don't put this off! These visits will provide necessary care for the duration of the pregnancy.

When you need medical and dental care, you must use a Blue Cross and Blue Shield of Alabama (BCBSAL) Preferred Provider Organization (PPO) provider. The PPO network is a group of doctors, dentists, pharmacies, hospitals and outpatient facilities enrolled as BCBSAL providers to offer services to ALL Babies enrollees at special, prearranged rates. There is no deductible when you use a PPO provider. Some services may require a small copay.

You may choose any doctor who is enrolled as a BCBSAL PPO provider. To find a preferred provider in Alabama, you can look in the Preferred Provider Directory, call the Blue Cross and Blue Shield of Alabama dedicated Customer Service number, 1-800-760-6851, or visit Blue Cross and Blue Shield of Alabama.


A copay is a small fee you may have to pay up front when you visit a provider. If you are in the Low Fee group or the Fee group, some services may require a copay. Your copays are determined by the ALL Babies fee group you are in. There are no copays for preventive services including regular check-ups, immunizations, dental cleanings and vision exams.

Questions About Your Coverage

Upon enrollment, you will receive a welcome packet from ALL Babies and Blue Cross Blue Shield of Alabama. The welcome packet includes a benefit booklet and the Guidebook to Good Health booklet. These booklets explain ALL Babies benefits and services and are yours to keep.

You can call our toll-free numbers if you have any questions about:

  • Your health care coverage: Call 1-800-760-6851, BCBSAL dedicated customer service number.
  • Your mental health or substance abuse services: Call 1-877-297-0089, 24 hours a day, 7 days a week.

The Privacy Notice gives you information related to your private health information.

Page last updated: May 13, 2021