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Contact Us

Contact ALL Kids Customer Service to:

  • Request an application be mailed or emailed to you
  • Request assistance with completing your paper or online application
  • Update your information such as address, phone number, your name and/or your child/children's name(s), employment and income changes to ensure ALL Kids has your current information
  • Answer questions about an application you submitted 
  • Pay your premium

You may also email ALL Kids to request an application be mailed and/or emailed to you by using the form at the bottom of this page (please include your name and mailing address in the request when requesting an application by mail). 

For specific questions regarding your submitted application, please call ALL Kids Customer Service at:    1-888-373-KIDS(5437). Due to privacy and security issues, ALL Kids does not respond to emails regarding questions or issues related to submitted applications.

You may review the Frequently Asked Questions page for general information about  ALL Kids eligibility, enrollment and premium billing information.

Please Note: You can also Apply Online Now

Follow ALL Kids on Facebook.

Customer Service

Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays)

Toll free: 1-888-373-Kids (5437)
Fax: (334) 206-3783

Address:

ALL Kids
P.O. Box 304839
Montgomery, AL  36130-4839

Administration 

Toll-free: 1-877-774-9521
Admin. Fax: (334) 206-3784

Address:

CHIP
P.O. Box 303017
Montgomery, AL  36130-3017

Blue Cross and Blue Shield of Alabama

For questions about claims payments, health and dental benefits or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. You may also visit them online at BCBSAL.

The dedicated Mental Health/Substance Abuse services phone number is available to parents and providers 24 hours a day, seven days a week. For information regarding network providers or to speak with a Mental Health professional, please call 1-877-297-0089.

Email ALL Kids

Thank you for your inquiry to the Alabama Department of Public Health (ADPH). For your security, please do not include personal identification and/or financial information (such as Social Security numbers, names and addresses of minors, bank account, and/or credit card numbers) on the submission form below. Emails submitted regarding general questions about ALL Kids and requests to have applications mailed or emailed to you will be responded to. Due to privacy and security issues, ALL Kids does not respond to emails with questions regarding applications that have been submitted. Please call Customer Service at 1-888-373-5437 for assistance with a specific submitted application.

In the event you do not see a submission form on this page, please check back at a later time. Every effort is made to respond to all inquiries in a timely manner. If you need immediate assistance, please call          1-800-252-1818 during regular business hours (Monday through Friday, 8:00 a.m. - 5:00 p.m.) excluding state holidays. We look forward to assisting you.

 

 





Page last updated: August 19, 2022