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Contact Us

Contact ALL Kids Customer Service to:

  • Request an application be mailed to you
  • Request assistance with completing your paper or online application
  • Update your information such as an address, phone number, your name and/or your child/children's name(s), employment, and income changes to ensure ALL Kids has your current information
  • Answer questions about an application you submitted 
  • Pay your premium


You may review the Frequently Asked Questions page for general information about  ALL Kids' eligibility, enrollment, and premium billing information.

Please Note: You can also Apply Online Now

Follow ALL Kids on Facebook.

Customer Service

Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays)

Toll free: 1-888-373-Kids (5437)
Fax: (334) 206-3783


ALL Kids
P.O. Box 304839
Montgomery, AL  36130-4839


Toll-free: 1-877-774-9521
Admin. Fax: (334) 206-3784


P.O. Box 303017
Montgomery, AL  36130-3017

Blue Cross and Blue Shield of Alabama

For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. You may also visit them online at BCBSAL.

The dedicated Mental Health/Substance Abuse services phone number is available to parents and providers 24 hours a day, seven days a week. For information regarding network providers or to speak with a Mental Health professional, please call 1-877-297-0089.

Page last updated: March 31, 2023