Contact Us

Contact ALL Kids Customer Service to:

  • Change your address or phone number
  • Change your name or the name of your child
  • Request an application by mail - You may also request to have a application mailed to you through email. To assist us in responding to your request we need the following information: Your Name and Your Mailing Address. 

If you have specific questions regarding your application, please give us a call at 1-888-373-KIDS(5437). Due to privacy and security issues we are not able to email families at this time regarding specific questions or issues related to your application.

You can review our Question and Answer page for general information regarding ALL Kids eligibility, enrollment and premium billing information.

Please Note: You can also Apply Online Now. The online application is fast and easy.

Follow ALL Kids on Facebook.

Customer Service

Toll-free: 1-888-373-Kids (5437)
Fax: (334) 206-3783

Mail: ALL Kids
P.O. Box 304839
Montgomery, AL


Toll-free: 1-877-774-9521
Admin. Fax: (334) 206-3784

Mail: CHIP
P.O. Box 303017
Montgomery, AL

Blue Cross and Blue Shield of Alabama

Call Blue Cross and Blue Shield for health and dental benefit information, to order insurance card(s) or questions about claims payment toll-free at 1-800-760-6851. You can also visit BCBSAL.

ALL Kids dedicated mental health/substance abuse services phone number is available 24-hours a day, seven days a week. Parents and providers can call to find out more information about network providers or to speak with a mental health professional toll-free at 1-877-297-0089.

Email ALL Kids

Thank you for your inquiry to the Alabama Department of Public Health (ADPH). For your security, please do not include personal identification and/or financial information (such as social security numbers, names and addresses of minors, bank account, and/or credit card numbers).

We make every effort to respond to all inquiries in a timely manner, however, if you need immediate assistance, please call 1-800-252-1818 during regular business hours (Monday through Friday, 8:00 a.m. - 4:30 p.m.), excluding state holidays. We look forward to assisting you. 

Page last updated: February 3, 2020