Contact Us

Bureau of Home and Community Services
Alabama Department of Public Health
The RSA Tower
201 Monroe Street, Suite 1180
Montgomery, Alabama 36104
1-800-225-9770

Bureau Administration

The mission of the Bureau of Home and Community Services is to ensure the delivery of compassionate and effective health care services in the home and community while striving to be consistently responsive and innovative in meeting the changing health care needs of Alabama citizens. Overall management and supervision of the Bureau is provided by the State Home Care Director within the Division of Administration. Other staff in the Division are responsible for compiling financial, budget, statistical, and operational reports for Home Care programs.

Billing and Program Support

The Division of Billing and Program Support provides centralized billing of Home Care services performed by department personnel throughout the state. Through interaction and coordination with county operations, this Division provides technical support for the Horizon automated billing system and ensures the collection of revenue from payers such as Medicare, Medicaid, Health Maintenance Organizations (HMO's), and third party payer sources such as Blue Cross Blue Shield and others.

Budget, Contracts and Personnel

The employees in this Division provide administrative support to all other staff within the Bureau of Home and Community Services. This support includes general clerical assistance; leave, payroll, personnel actions and paperwork; front desk activities; mail; ordering and paying for equipment and supplies; placing work orders; security coordination; contract employee health insurance administration; preparing and monitoring the budget; and fiscal year end close out activities.

This division also manages and oversees the statewide home care contracts process to ensure essential contractual services are obtained, and contracts are properly executed, amended, distributed and monitored for performance and expenditures. In addition, property inventory management and Bureau personnel training coordination are also managed by staff in this division.

Home Care

The Home Care Division provides professional management and consultation to staff working in the statewide Home Health and Remote Patient Monitoring programs. The Division is responsible for developing, implementing, and monitoring policies and procedures to assure compliance with all State and federal laws, rules and regulations.  This division also manages and oversees the compliance function of statewide home care programs to ensure compliance with federal and state regulations, laws and rules, third-party payors requirements, licensing and certification boards, and Departmental and Bureau policies.

Email Bureau of Home and Community Services

Thank you for your inquiry to the Alabama Department of Public Health (ADPH). For your security, please do not include personal identification and/or financial information (such as social security numbers, names and addresses of minors, bank account, and/or credit card numbers).

We make every effort to respond to all inquiries in a timely manner, however, if you need immediate assistance, please call 1-800-252-1818 during regular business hours (Monday through Friday, 8 a.m. - 5 p.m.), excluding state holidays. We look forward to assisting you.