Mental Health and Substance Abuse Services

ALL Babies mental health and substance abuse services are managed by Blue Cross Blue Shield of Alabama (BCBSAL) through the Blue Choice Health Network. The provider network includes Community Mental Health Centers and other mental health and substance abuse providers around the state. To find a provider, visit BCBSAL Doctor Finder.

There is a dedicated mental health/substance abuse services phone number available 24-hours a day, 7 days a week. Enrollees and providers may call to find out more information about network providers or to speak with a mental health professional. This number is 1-877-297-0089.

BCBSAL also partners with New Directions Behavioral Health to provide comprehensive managed behavioral healthcare services, including intensive care management and integration with medical care.

For all other benefit information or to locate a provider, enrollees may call BCBSAL Customer Service at 1-800-760-6851 to speak to a Customer Service Representative.