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EHR Integration

Prescription Drug Monitoring Program (PDMP) and Bamboo Health

The Alabama Prescription Drug Monitoring Program (PDMP) has partnered with Bamboo Health to utilize, analyze, and present information from the Alabama PDMP into the clinical workflow of all eligible prescribers and pharmacists in Alabama via Bamboo Health's PMP Gateway and NarxCare platforms.

PMP Gateway integrates Alabama PDMP information as well as NarxCare into EHR and pharmacy management systems to empower clinicians to access potential unintentional overdose risk at the point of care.

NarxCare equips clinicians and care teams with the advanced analytics, tools, and technology they need to make better decisions about patient care. For more information on NarxCare, please visit Bamboo Health.

By obtaining Alabama PDMP prescriptions information and NarxCare through PMP Gateway, which can include data from neighboring states, this one-click workflow process eliminates the need for prescribers and pharmacists to leave their workflow to access the Alabama PDMP website to request a patient's controlled substance prescription history. 

Alabama PDMP Information and NarxCare will be made available at no cost to all Alabama healthcare providers via their EHR and pharmacy management system vendors and PMP Gateway. It is important to note, however, that not all EHR and pharmacy management system vendors are currently integrated. Your integration process and duration time is dependent upon your provider.

Requesting EHR Integration

To request EHR integration, please complete the following steps:

Integration Request Process:

  • Visit the Customer Connect portal, then:

    a. Click Create an Account in the top right-hand corner.
    b. Login and follow the on-screen prompts to provide the needed information for your integration request.
    c. Sign all necessary agreements within the portal and complete your application.

  • Upon receipt of your completed application, Bamboo Health will submit your request to the state for final approval.
  • Upon state approval, credentials will be sent to your organization’s primary contact and/or your EHR/PMS vendor, per their onboarding process.
  • A confirmation email will be sent to your healthcare organization’s primary point of contact.
Please refer to the AL PDMP EHR Integration Guide for more detailed information.

We look forward to working with you to improve healthcare provider access to critical controlled substance prescription information and help better manage and prevent prescription drug misuse, abuse, and overdose deaths in Alabama.

Disclaimer: Pharmacists and prescribers use NarxCare scores as indicators to further review patient prescription history details as they attend to their patients. NarxCare scores and reports are intended to aid, not replace, medical decision-making. None of the information presented should be used as the sole justification for providing or refusing to provide medications.

Page last updated: March 22, 2024