Alabama ePCR

Alabama's electronic patient care reporting (ePCR) software has been redesigned to our new Recording of Emergency Medical Services Calls and Urgent-care Environment (RESCUE) system and the new NEMSIS version 3 requirements. The software, designed by the Center for Advanced Public Safety (CAPS) at the University of Alabama, is NEMSIS Gold Compliant and has been customized for Alabama's EMS community for ease of use, maximum compatibility, and to conform with Alabama's Dataset along with the National Emergency Medical Services Information System (NEMSIS). For more information about NEMSIS and compliance, visit the NEMSIS Technical Assistance Center (TAC).

The deadline to transition over to RESCUE or a version 3 compliant software vendor is January 1, 2018

The RESCUE User Manual can be found here, and will guide you with the use of the new system.

Administrative training videos for the new RESCUE system can be found here and consist of the following topics:

  • An Explanation of Privileges
  • How To Set Agency Privileges
  • How To Edit Existing User
  • How To Reset Forgotten Password
  • How To Add User
  • Working With A PCR
  • How To Validate A PCR
  • How To Create PCR Templates
  • How To Edit Demographic Report

Third party vendor submission testing is available for any vendor wanting to submit data on behalf of any licensed service in Alabama. Click here for more information.

The following vendors are approved to submit v3 data to the Alabama OEMS

  • AngelTrack
  • Center for Advanced Public Safety (CAPS)
  • Emergency Reporting
  • EMS Consultants Ltd.
  • emsCharts, Inc.
  • ESO Solutions
  • Forte Holdings
  • Golden Hour
  • ImageTrend, Inc.
  • OCI Software
  • Stryker/Physio-Control
  • TraumaSoft
  • Tyler Technologies
  • ZOLL

If you have any technical issues or questions that are not addressed in the training videos or user manual, please email RESCUE CAPS Support.


The RESCUE EXHANGE System is a service provided free of charge to any requesting hospital receiving ambulance patients from Alabama licensed ground or air ambulance services.  The purpose of the System is to efficiently and effectively provide copies of EMS Electronic Patient Care Reports (ePCRs) to the hospital facility receiving the patient.  Electronic access via a webpage will either allow downloading of a PDF copy of the record that may be printed by the facility for placement into medical records or for an electronic format of the record which may be directly entered into the records systems used by some facilities.  Electronic Patient Care Record copies will be available at the moment it is uploaded by the writer into the Alabama EMS Data Repository.   The RESCUE EXCHANGE System was developed in response to concerns by Alabama hospitals that patient care report availability negatively affected the Joint Commission Accreditation process. 

For access to the RESCUE EXCHANGE training manual and video, please select the file associated with your role.



If you have any policy or compliance questions, please contact Gary Varner in the Office of EMS.

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Page last updated: February 6, 2020